State warns of PennDOT text scams
The state Department of Transportation, state police and the state Turnpike Commission are warning about a number of text phishing scams and reminding residents that PennDOT does not send text messages to customers.
Scammers have been sending phishing texts that threaten to suspend driving and vehicle registration privileges for not paying a fine or toll violation, the organizations said Friday, March 27.
PennDOT only uses traditional mail sent by the U.S. Postal Service to communicate with residents, the department said.
If they receive a text, residents should not click on links or provide any personal or financial information.
Since 2024, tolling agencies across the country have seen a surge in fake texts requesting money for unpaid tolls in an effort to steal personal and financial information. The Turnpike does not text E-ZPass or Toll By Plate customers and said not to click on any links.
Instead, E-ZPass and Toll By Plate customers can use approved methods to check their accounts, such as the official PA Turnpike E-ZPass website or the PA Toll Pay app.
State police also reminded residents to never share personal or financial information over email or text and to reach out to the organization’s customer service line directly. It advises victims of scams to contact their local law enforcement agency and file a complaint with the Federal Trade Commission.
Residents concerned they have encountered a scam text or email regarding their driving or vehicle records are encouraged to contact PennDOT by calling 717-412-5300.
