I agree with you Lorie. Here is a recent problem with our local garbage company. I live in a duplex. Very nice and CLEAN. Our garbage gets dumped weekly, of course. The garbage collectors did not pick up the garbage last week in front of the duplex. I called and got a horrible person on the phone screamming about the correct person to call in and report the garbage. I explained that the landlord includes some utilities and the account would be on his name. Again, the person from the garbage company in a very nasty tone, gave me a rough time. No money is owed. The garbage, if not picked up, will draw rats and vermon. This company has to be the worst ever to deal with. I just hung up. I am waiting to see what Happens this week. I hear loads of complaints about dirty people in Butler. I think some of the professionals we all deal with have something to do with that. Clean it up Garbage Company!!!!!!