ASK THE COACH
QUESTION: I don't seem to be able to get a job interview. I am an honest, successful, hardworking employee who has switched jobs four times in the last five years. I have never been fired or laid off, and every job change was for a good reason. But now I'm not getting any responses to my resume. Recruiters say it is because I have " job-hopped," but honestly, I have not found the right fit. After one year with my current employer, I am absolutely miserable. What am I to do?ANSWER: When reviewing resumes, employers try to predict which applicants are most likely to become happy, productive contributors to their organization. Since the best predictor of future behavior is past behavior, one look at your job history convinces them that you are not a good long-term risk. So they decide not to waste time talking to you.Instead of worrying about your lack of interviews, you should be worrying about why you've had five jobs that failed to work out.Here are a few reasons why people change jobs repeatedly: They don't really enjoy their chosen profession. They get bored once the novelty of a new job wears off. They have unrealistic expectations about pay or promotions. They resent authority and have trouble getting along with management. Do any of those sound like you?To identify your own pattern, list all your "good reasons" for changing jobs and see if you can find a common thread. Try to figure out why you either pick jobs that are a bad fit or have trouble adjusting once you are there. Unless you diagnose the underlying cause of your constant dissatisfaction, this job-hopping pattern is very likely to continue.
QUESTION: I have a co-worker, "Bob," who regularly comes in quite late, so the rest of us have to answer his phone until he gets there. Sometimes his callers have problems that we can't solve. He's taking advantage of the fact that we have a nice boss who is not a micromanager. Our boss knows that Bob isn't on time, but he hasn't said anything to him. What should we do?ANSWER: Bob is not the only problem here. Your "nice boss who is not a micromanager" is also at fault. By failing to talk with Bob about his tardiness, your boss sends the message that it's OK to be late. So he may be a nice person, but he's not being a good manager.Bob's bad behavior is also being reinforced by you and your co-workers. Since you're handling his calls, this is working out pretty well for him.To resolve the problem, someone has to talk to Bob. One option is for you and your co-workers to politely explain the problems he is causing and let him know you're tired of doing his work. But if you are uncomfortable with the direct approach, go as a group to your nice manager and ask him to get involved.Of course, you could all just start coming in at the same time as Bob.That should get your boss's attention pretty quickly.