Microsoft has officially acknowledge an ongoing service outage with some of its online services, including its Outlook e-mail service.

DownDetector, which tracks outages for online services and internet service providers, tracked a massive spike in problem reports for Microsoft Outlook across the United States beginning shortly after noon Thursday, Nov. 12.

Other Microsoft cloud services, such as the Microsoft Store, Copilot, Teams, and Azure, have also seen an increase in reported outages around this time.

“Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods,” reads Microsoft’s official status page. “We’ve identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests.

“We’ve collected networking logs to review to further investigate the source of these errors and confirm our next steps.”

The Butler Eagle’s staff uses on Microsoft’s cloud suite for internal and external communication, including Outlook, and may be unable to respond by e-mail while Outlook is down.

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