Assisted living facility Newhaven Court at Clearview in Butler announced it has earned IntegraCare’s Silver Level Award for its ability to handle residents’ call bell requests during the first quarter of 2025.

Newhaven Court has earned a Silver Level status for six straight quarters. During the first quarter, the Newhaven Court at Clearview team responded in person to each call in an average of 3 minutes, 6 seconds.

To obtain a Gold status, Newhaven would need an average response time under 3 minutes and a success rate — calls answered in under 10 minutes — above 95%.