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More professionals turn to career coaches

Michelle Times, left, owner of Consulting Times, advises real estate investor Satira Kitchen at the company's Farmington Hills, Michigan office. Kitchen is among a growing number of professionals seeking coaches to bolster their careers.

DETROIT — While watching the "Oprah Winfrey Show" late last year, Satira Kitchen learned that the famous talk show host often hires coaches to help with various aspects of her life.

Kitchen, a real estate investor and former Ford Motor Co. factory worker, wanted the same thing for herself. She put the word out that she wanted a career coach and found one.

She said her relationship with Michelle Times, owner of Consulting Times in Farmington Hills, Mich., has transformed her.

"She made me look in the mirror," Kitchen said. "She made me realize that I wasn't working at full capacity. As human beings, we tend to be really humble. We don't dare go for what we really want."

Kitchen is among a growing number of professionals seeking coaches to bolster their careers. The International Coach Federation reports that its membership has grown from about 2,100 in 1999 to more than 11,000 today.

Such mentors are critical to areas like metro Detroit, which is reeling from auto industry layoffs and buyouts. Thousands of workers are searching for new careers due to the cutbacks.

The good news, experts say, is that professionals have a lot of options when it comes to career coaches. Their specialties include areas such as public speaking, test taking, business growth and employee management.

"There are as many kinds of coaches as you can shake a stick at," said Barry Demp, the president for the Detroit area chapter of the International Coach Federation. He's been a coach since 1992.

Coaching is also much more structured than it was when the field took off 14 years ago. Organizations now offer credentialing for career mentors as well as professional standards for the field. The International Coach Federation, for instance, offers varying levels of certification.

Attitudes have evolved, too. Long perceived as remedial help for poor performers, coaches now help turn high performers into world-class achievers.

"When you look at Tiger Woods and Michael Jordan, truly excellent world-class athletes, they all have coaches," said Times, Kitchen's coach.

Times charges between $100 and $250 per session. Hourly prices vary greatly. In some cases, coaches charge by the project.

Times specializes in real estate investing, so she's been able to provide Kitchen with real-life examples on how to work the local market.

Kitchen says the expense has been well worth it.

Kitchen has become more practical. She's learned to set higher goals, not impossible ones. For instance, to close 20 deals a month, she's learned that she needs to work on 50 prospects at any given time.

That's a much higher goal than she had before. In months, she began seeing results.

"It was a little painful ... you know, having someone tell you what to do," Kitchen said. "She tells you what you need to hear and then holds you accountable."

Instead of simply fixing a person's weaknesses, coaches aim to develop strengths.

David Chinsky, a former automotive and hospital executive who coaches mid- to high-level executives, says companies often use coaches to develop their most valuable employees.

"It used to be that if your company assigned you a coach, you thought you weren't performing well," Chinsky said. "Now if someone gets a coach, everyone else is wondering why they didn't get one."

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