Pennsylvania American Water is alerting customers to be aware of imposters posing as company or municipal employees to gain entry to their businesses or homes.

On Saturday, individuals claiming to represent the water company approached a Butler business and entered its basement under the guise of checking pipes.

The incident is under investigation by local police, according to a news release from Pennsylvania American Water.

The company reminds customers that its service personnel wear uniforms, drive company-branded vehicles and wear photo identification badges with the company’s logo.

Customers are urged to take time to examine the photo identification tag whenever a Pennsylvania American Water employee arrives at their home or business.

Also, the company never requests or collects money or credit card information at a customer’s house or business.

If a utility worker comes to your home and you are not expecting them, do not let them into your home without proper identification.

Residents with suspicions or questions about service personnel representing Pennsylvania American Water should call customer service at 1-800-565-7292.