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Audit: VA centers in Pa. need review

Long waits found at Pgh., Philly, Erie

PITTSBURGH — Among Pennsylvania’s Veterans Affairs facilities, the Pittsburgh VA had the longest wait time for new enrollees, at almost 60 days. The figure for Philadelphia was about 43 days, while Erie was 21.

The VA released the nationwide audit Monday, the first look at its network in the uproar that began with reports of patients dying while awaiting appointments at the Phoenix VA center. The audit found long wait times across the country for patients seeking first appointments.

Several states fared far worse than the Pennsylvania clinics. The VA in Honolulu, Hawaii, had the longest wait at 145 days, followed by Harlingen, Texas, at 85 days and Fayetteville, N.C., at 83 days.

But the Erie VA was fifth worst in the nation in scheduling mental health care for new patients, at 57 days. Durham, N.C., was the worst at 104 days.

The Wilkes-Barre, Coatesville and Erie VA scheduled 99 percent of all appointments in under 30 days, compared with 98 percent in Pittsburgh and 94 percent in Philadelphia.

The Philadelphia VA had 1,141 new enrollees wait more than 60 days for an appointment, while Pittsburgh had 443.

The audit found VA centers in Philadelphia, Pittsburgh, Altoona, Erie, Lebanon and Horsham will require additional review.

Joe Eastman, a retired Naval officer who has helped many veterans navigate the VA system, said the centers provide timely care — but not all the time.

“At best I could say it’s inconsistent,” said Eastman, a community liaison officer at The Veterans Group, a facility in Philadelphia that specializes in addiction treatment.

Acting VA Secretary Sloan Gibson said the audit showed “systemic problems” that demand immediate action.

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