National
[naviga:h3]Delta tops ranking of US airlines, but all late arrivals up [/naviga:h3]
Delta Air Lines comes in first in a long-running study that ranks U.S. airlines by how often flights arrive on time and other statistical measures.
Researchers who crunch the numbers also say that as a whole, U.S. airlines are getting better at handling baggage and overcrowded flights and are getting fewer complaints.
Academics at Wichita State University and Embry-Riddle Aeronautical University released their annual study, now in its 29th year, on Monday.
They used 2018 data collected by the U.S. Transportation Department on rates of on-time arrivals, mishandled baggage, bumping passengers and consumer complaints.
Delta was the only carrier to improve in all four categories, the researchers said. It rose from second place last year.
JetBlue Airways ranked second, followed by Southwest Airlines and last year’s winner, Alaska Airlines.
Discount carrier Frontier Airlines ranked last, just behind American Airlines.
Overall, the industry improved in three of the four categories in the study, including fewer passengers being involuntarily bumped from a flight.
For several years, airlines have been cutting that rate by enticing more customers to take vouchers or other compensation in exchange for volunteering to get off oversold flights.
“They are buying out customers better than ever,” said one of the lead researchers, Brent Bowen of Embry-Riddle.
The rate of late-arriving flights rose over 2017, however. “It was computer glitches and it was weather,” Bowen said.
[naviga:h3]Acura recalls 360K SUVs because tail lights can go dark[/naviga:h3]
DETROIT — Honda’s luxury brand Acura is recalling more than 360,000 SUVs worldwide because water can get into the tail lights and make them go dark.
The recall is mostly in North America and covers the MDX from the 2014 through 2019 model years.
The company says that due to a manufacturing problem, water can get into the light assemblies through some seals and cause electrical problems. That can knock out lights in the tailgate and some interior lighting. Acura says it hasn’t received any reports of crashes or injuries.
Dealers will replace the seals, and if necessary install new light assemblies and wiring.
Owners will be notified early next month.
