Armstrong
Armstrong continually strives to give its subscribers the latest technology in television, telephone and Internet while providing the best customer service experience possible.
Armstrong celebrates 50 years in the cable industry this spring, having connected its first cable customers in Butler in 1963. Originally offering only nine channels, Armstrong now offers hundreds of viewing options including high definition and local programming.
Today’s customers expect to watch programming on their schedule and now can enjoy such capabilities as pausing and rewinding live action and starting to watch a recorded show in one room and finishing in another. With Personal Video Recorders (PVRs), Multi-Room PVR, Armstrong On Demand customers get their entertainment on their own schedule.
Zoom Internet provides the best route online with the speeds desired for streaming video, downloading music, gaming, photo sharing and more.
Armstrong is working with large Internet content providers like Netflix to improve the customer experience by bringing popular multimedia content from all across the Internet closer to the customer. Making more things possible online, Armstrong customers can now manage their accounts and purchase services online, even using features like Remote Record for setting a PVR recording while away from home.
Armstrong even has a blog, www.followthewire.com, to keep customers updated on products, services and tips on how to get the most out of their Armstrong services.
Armstrong Telephone offers subscribers unlimited local and long distance calling and includes features such as Call Waiting, Voicemail and Caller ID at no additional cost. Customers can also activate Caller ID on TV for a one-time fee, enabling them to see the name of callers displayed on their television screen.
Armstrong prides itself on its award winning customer service and support, being honored by CableFAX Magazine, a leading telecommunications publication, as the 2012 recipient for Best Customer Service, among independent cable operators nationwide.
Founded by Ned and Jud Sedwick in 1946 when they established a crew of six men to clear right-of-ways, set poles and hang telephone lines, Armstrong is still family owned and operated.
For information about Armstrong’s services, visit www.armstrongonewire.com.
