NEW YORK — Citigroup became the latest bank to take a cautious view of consumers' credit problems, reporting a $7.77 billion fourth-quarter loss due to failed loans and the costs of repaying $20 billion in government bailout money.

Even with the loss, Citigroup, the hardest hit of the big U.S. banks during the credit crisis and recession, plans to give big bonuses this month to its top employees.

The earnings report, which met analysts' expectations, reflected Citigroup's struggles and changing status in the banking industry.

The company was forced to set aside $8.18 billion to cover the loans consumers can't repay, joining other big lenders who are still losing money on loans. But Citigroup, having been forced to shed its big investment banking and brokerage businesses during the banking crisis, lacked those buffers against losses that other major financial companies still have.

The company's focus, therefore is on loans, which are deeply troubled but showing some very early signs of improvement.