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Social Security Q&A

QUESTION: I recently filed for retirement benefits online. I have a few questions about my application. Who should I call?ANSWER: We're happy to answer your questions. Just call us toll free at 800-772-1213 (TTY number, 800-325-0778), between 7 a.m. and 7 p.m. on business days and a representative can help you. If your questions are specific to your application, we'll need your name and Social Security number. If they are general questions, you might want to save yourself the phone call and take a look at our Web site at www.socialsecurity.gov, where you'll find a wealth of information.

Question: When is the best time to retire?ANSWER: It depends on a number of factors, and the decision is up to you. A new fact sheet, "When To Start Receiving Retirement Benefits," explains the things you should consider. Find that publication and use our online Retirement Estimator to chart your own course by going to www.socialsecurity.gov. And when you're ready to apply for retirement benefits, save yourself a trip and do it online at the same Web address.This column was prepared by the Social Security Administration. For fast answers to specific Social Security questions, contact Social Security toll-free at 800-772-1213.

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